Fleeceworks
Horze
Woof Wear
B Virtigo
Zilco
Sprenger
Sprenger

Methods of Payment

PonyAll prices quoted are in $AUD and will be charged in $AUD, inclusive of Goods and Services Tax (GST). Once you proceed through our checkout process and have confirmed your order, you will be given an order number, you may print that page for your own reference if you like, however our system will automatically send an e-mail to your supplied email address confirming your order and order details. The order number should be quoted with any correspondence regarding the order.

Payments are processed once goods are ready to be shipped, except for:

Special Orders: Non Stocked items required a deposit of 50% of the total value of the item(s) and is charged at the time of ordering the goods. The balance is payable when we ship the goods.

Custom made Orders: items that are made-to-measure, and/or made to order, are to be paid for in full at time of order and are not refundable or returnable.

Redgum Saddlery offers three (3) payment methods:

1. Credit Card Payment
We accept Visa and Mastercard. Your card will be debited only after a Redgum Saddlery employee has checked your order and confirmed availability of product. The payment transaction will then be processed via our Merchant Account Facility with the ANZ Bank.

 

Credit card details are usually entered at the checkout stage of your order, however you can phone them to us (during business hours) if you would prefer.

Following confirmation of authorisation of payment, Redgum saddlery will dispatch your order and email you with details and tracking number if applicable.

Your credit card statement will show Redgum Saddlery as the merchant reference for the transaction.

2. Direct Deposit (Australia Only)
You can make electronic deposits directly into our back account. Please contact us for our bank details. Please identify your payment with the Order Number found on your order confirmation email. Without this we may have difficulty identifying your payment.

Orders paid for by Direct Deposit will be dispatched once the funds are reported cleared by our bank (which may take a few days). We will email you with details and tracking number if applicable.

3. Cheque
Please make cheques payable to:

Redgum Saddlery,
Lot 2 Berkeley Road,
Unanderra, NSW 2526.

Please identify your payment with the Order Number found on your order confirmation email. Without this we may have difficulty identifying your payment.

Orders paid for by Cheque will be dispatched once the funds are reported cleared by our bank (which may take 7 days to clear). We will email you with details and tracking number if applicable.

Payment Enquiries

Should you have any questions regarding payment processing, please contact us by phone or email.


 

Fleeceworks
Horze
Woof Wear
B Virtigo
Zilco
Sprenger
Sprenger